MoGi Group Introduces Situational Penetration Testing

Report, Reproduce, Resolve: MoGi Group announces pioneering new situational penetration testing service.

This week, global video games service provider MoGi Group announced its most flexible and bold new service yet: situational penetration testing. The new service is part of MoGi Group’s ongoing mission to offer the most diverse, flexible, and innovative video games service suite in the industry. Online gaming vigilance is the core tenet of the new service based on reactive penetration testing fed by real player feedback on in-game cheating, fraud, and bug exploitation.

This new service, available now from MoGi Group, sees the inventive service provider combine two of its current services – penetration testing and player support – to create a brand new, custom offering that will help take supporting communities and players, as well as patching and updating problem areas in-game, to a whole new level. It is aimed at reducing cheating, hacking, and bug exploitation and encouraging safety and fairness in the gaming environment by offering quick and reliable solutions for urgent player issues and can be fully integrated into current support packages from MoGi Group on an ongoing or by request basis.

Based on MoGi Group’s ‘Report, Reproduce, Resolve’ model, the new situational penetration testing service is lauded for its simplicity: a player reports an issue in-game, the issue is escalated to MoGi Group’s penetration testing team who hunt for the reported issue in an effort to reproduce it to a satisfactory level before finally creating comprehensive risk assessments and reports on how the issue can be resolved (with accompanying pseudocode). The service marks a new era in proactive player support, allowing developers and publishers to track and solve real player issues in real time. The process also cuts down on lengthy testing and bug hunting processes by focusing on one specific reported issue and helps facilitate a more well-rounded player support experience.

I’m confident that our situational penetration testing programme is going to be a new departure in how great support is done in the gaming industry,” says Orad Elkayam, MoGi Group CEO and founder. “We’ve always sought to be industry innovators at MoGi Group and believe strongly that creativity and flexibility is the way forward. This new service is a calling card for the future of player support services and showcases not just how seriously we take cheating and hacking in gaming, but how seriously we take our partners’ players.

Aside from instantly tracking and resolving player issues, MoGi Group’s new situational penetration testing service has a number of key advantages for games developers and publishers. It can help drastically reduce damaging or sometimes fraudulent incident reports which can take a large toll on a company’s revenue or reputation. Much is also saved by tracking and reporting on only individual issues, sparing not only time but money when it comes to performing more holistic penetration tests. The data and solutions brought in from this kind of ongoing, active testing also form comprehensive and detailed overviews of key security and functionality issues, which can be extremely valuable to developers or publishers in the process of patching or updating games post-release.

Contact MoGi Group’s penetration testing teams today for a free consultation or to find out more about how situational penetration testing can get right to the heart of your players’ most urgent technical and operational issues. Already a partner? You can also enquire about upgrading your current service package! MoGi Group’s other diverse and flexible services include localization, player support, community management, ethical hacking and penetration testing, localization testing, tool development, and voice-over recording
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