Community Management

Great community management is all about bridging the gap between the developer and the player, bringing players closer to a game and allowing them to create a sense of self and belonging through interaction and engagement.

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Overview

Great community management is all about bridging the gap between the developer and the player, bringing players closer to a game and allowing them to create a sense of self and belonging through interaction and engagement. An efficient community management team can heighten the gaming experience by helping blend the world of the game with the real world of a player, turning passive audiences into active communities, and even increase brand loyalty and play time within a game. How? Though careful social and content curation, full-scale one-to-one and community support, and engaging campaigns based on real, measurable goals.

Community management engages players at every stage of the process, from development and pre-release to launch and post-release interaction, communication, and support. A great team will get to know your audience, what they think and feel about a game, and interact with them based on accurate data gained from interaction and experience. Multilingual services (did you know MoGi Group operates in over 44 international languages?) also allow teams to reach wider audiences and open doors to new markets worldwide. Our community management teams always keep their eyes on the ultimate goal: creating self-sustained communities that live and breathe the culture of your game. Strong communities lead to stronger games. It’s no secret that word of mouth is the most effective way to getting a message out into the world – community management is where that starts!

Bringing developers and players together to make sure the best gaming experience possible is paramount in community management. That’s why our community management service suite is split into three key strategic pillars: full community management, community support, and community marketing. Our teams provide comprehensive analytical reports regularly, keeping developers in the know about key community trends, feedback, and sentiment – a very valuable tool for game creators who like to put their players first! Packages are fully scalable and available in combination or as a unique service, making outstanding and engaging community management a viable option for any budget. The right package can also take the pressure to engage away from developers and allow them the space to continue producing great games!

Sound good?

Click on one of the categories below to find out how our community management teams can help keep your players coming back for more!

Testimonials

R2Games
“It has been a pleasure to work with a professional, efficient, and friendly team like MoGi when handling challenging language pairs during the localization and QA of video games. No matter the target languages,... Read More
R2Games
R2Games
InnoGames
“Forge of Empires is an open-end, free-to-play simulation game, available in 24 different languages. Since it started its success story in 2012, we have been relying on MoGi for all our localizations. Our tasks... Read More
InnoGames
InnoGames
Phoenix One Games
“MoGi has been a great partner for us on localization for our game! They’ve been really great in accommodating rush orders and turning around projects quickly.”
Kevin Zhang Phoenix One Games
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Phoenix One Games
Phoenix One Games
Team 17
“One of MoGi’s greatest qualities is the swiftness and flexibility of their team. They make sure they understand the texts you send to them by using query logs and deliver their translation to the... Read More
Team 17
Team 17
Telltale Games
“When I first came to Telltale I was charged with attempting to find a localization company that could help bring our stories to a broader global market for our English releases. Given that we... Read More
Telltale Games
Telltale Games
Tilting Point
“MoGi has always been a valued partner for Tilting Point. Their ability to scale with our demand and maintain their quality standards has allowed us to provide a top-quality experience to users around the... Read More
Tilting Point
Tilting Point
Tripwire
“We’ve worked with MoGi on translation for a number of years – and a number of games. Apart from all the important business things like good pricing, responsiveness and so on, MoGi also understand... Read More
Tripwire
Tripwire
Webzen
“Here at Webzen Dublin we have had the pleasure to entrust MoGi with the localization for our flagship title, MU Legend. MoGi has shown great organisation and professionality, paired with incredible kindness and accessibility:... Read More
Webzen
Webzen
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