May 21st, 2021
A Guide to Cultural Accuracy in Living Games: It’s a common truth of the industry these days...
March 31st, 2021
Great Data Practices for Top Player Support Teams: On any given day, your average player support team...
March 25th, 2021
What’s New in ServerBot 2.0?: Last year we wrote about a ground-breaking collaboration between...
January 25th, 2021
Demystifying the Outsourced Game Writing Process: For anyone working in an artistic or creative medium,...
January 25th, 2021
Boosting Player Support Productivity With AI Machine Translation: From Siri and Alexa to the automated chatbots that...