A Guide to Cultural Accuracy in Living Games: It’s a common truth of the industry these days...

The Art of Character Design: What makes a great video game character? Does the...

Great Data Practices for Top Player Support Teams: On any given day, your average player support team...

What’s New in ServerBot 2.0?: Last year we wrote about a ground-breaking collaboration between...

Demystifying the Outsourced Game Writing Process: For anyone working in an artistic or creative medium,...

Boosting Player Support Productivity With AI Machine Translation: From Siri and Alexa to the automated chatbots that...